Annual Report 1999-2000 & Business Plan 2000-01

I. Executive Summary and History of PHEN

The PHEN Business Plan 2000-2001 forms the third year of, and continues to build on the vision and strategies articulated in, the previously submitted Three Year PHEN Business Plan 1998-2001.

The Provincial Health Ethics Network is now embarking on its fifth year of operations. As the only organization of its mandate, breadth and scope in the country, the Network has, in its short history, established a national profile for its unique combination of government, academic, professional and community support in the effort to bring health ethics resources and education programs to a wide cross-section of citizens.

First articulated in the Rainbow Report of 1989, the need for a provincial body or network to assist Albertans with a wide range of ethical issues related to health and health care was supported by recommendations in Partners in Health, the 1991 official response to the Report.

In 1993, a group of stakeholders submitted a proposal to government for the formation of a Network. The Government responded in 1994 with the tabling of Alberta Health's Three-Year Business Plan. This Plan contained four goals to improve the health of Albertans, the fourth goal being to "increase individual accountability, and public acceptance of responsibility for maintenance of their own health." Under this goal is Strategy #3: "Establish an ethics network to facilitate the examination of moral and ethical issues and to facilitate individual decision-making related to health, health care and quality of life."

PHEN was formally established as a Society in December 1995 and became fully operational in February 1996. A new Board was appointed at a founding Annual General Meeting on May 24, 1996. PHEN is a non-profit society dedicated to coordinating and delivering resources for ethics education and consultation throughout the province. In January 1999, Revenue Canada recognized PHEN's as a registered charity.

Building on the success of previous years, the Network continued, in 1999-2000, to expand its offerings and take on new challenges, particularly in the area of its greatest strength - education.

This proposal summarizes some of the major achievements of the Network towards the goals and strategies outlined in its Three Year Plan submitted in 1998. The Network looks forward to the continuing support of Alberta Health, Regional Health Authorities, PHEN's broad member base, and its various committed community and non-profit partners, as it seeks to further support informed, reasoned and systematic dialogue and decision-making in the fields of health and health care in Alberta.


II. Mission, Guiding Perspectives, Vision & Core Businesses

Our Mission

To facilitate reflection, discussion and decision-making with respect to ethical issues in health and health care in Alberta.

Guiding Perspectives

  • Philosophical Neutrality: Playing a facilitative role, the Network sponsors and encourages discussion but it does not promote any particular 'point of view'. The PHEN board and staff recognize that they operate within a pluralistic society, and therefore must, as far as possible, approach health ethics issues from multiple points of view.

  • Individual decision-making in matters of health ethics choices will be facilitated through the Network.

  • Public dialogue will create greater awareness of, and responsiveness to, ethical issues in health through the Network.

  • The Network will assist RHAs and the Provincial Government to gain access to ethics resources.

  • Health Professionals will be supported in their moral reflection and decision-making through interaction with the Network.

Our Vision

Alberta Health recognizes that a broad range of factors influence achieving its vision "Healthy Albertans in a Healthy Alberta". PHEN's role in working with Alberta Health and all Albertans in realizing this vision is to promote and facilitate ethical reflection within the decision-making process in health and health care.

This may involve helping an RHA consider the ethical implications of their resource allocation decisions. It also involves providing support and resources to people facing difficult choices. The Network is instrumental in linking people who work in a consultative capacity or on Ethics Committees, enabling them with resources that support their activities.

PHEN's vision is to make a contribution to the "common good" by supporting those involved in health and health care in Alberta. Achieving this vision means that:

  • Albertans have access to informed consultation when they face dilemmas with an ethical dimension in health.

  • Albertans have an understanding of the ethical dimensions of health policy alternatives.

  • Albertans work together to develop a health culture which is comfortable and acceptable to all.

  • Albertans from all walks of life become involved in a province-wide network to support their interest in ethical issues in the health system.

  • Alberta's leaders rely on PHEN as a resource in facilitating a social consensus around health and health care policy.

  • Alberta's health workers, who serve as advocates and are the first contact with people seeking services, are good sources of health ethics information and are linked to resources available in the province if further consultation is required.

  • Albertans are aware of legislative and policy issues affecting their health and health decisions (e.g. personal directives).

  • RHAs are supported in meeting their obligations in providing resources for ethics education and ethical reflection within their organizations.

Core Businesses

With offices in Northern and Southern Alberta, PHEN strives to realize its mission in the following ways:

  • Connection: To provide health care professionals, policy-makers, and the general public easy access and connection to each other and to ethics resources in order to discuss, reflect and deliberate about ethical issues in health and health care.

  • Education: To ensure a continuum of education for the public, for health professionals and for other health care providers as well as agencies/institutions and their Boards. This will include the development of the skills of interested members of the public and health care providers to enable them to engage in ethical reflection and decision-making.

  • Coordination: To provide a means of communication and coordination of ethics consultation, ethics education, and ethics services.

  • Dialogue: To provide a resource to facilitate dialogue about ethical dilemmas, problems and issues, including interdisciplinary dialogue as well as dialogue among individuals, health professionals, Regional Health Authorities and governments.

  • Consultation: To provide access to ethics consultation and to facilitate ethical discussion, while enhancing capabilities for ethical decision-making of those involved in the situation.

III. Initiatives/Accomplishments

PHEN continued to provide its core services and programs to the health sector in the 1999-2000 period, in addition to launching several new initiatives. These are described below in relation to each segment of the Network's core businesses.

Education

  • Teaching Modules

PHEN's comprehensive set of multimedia teaching modules, tailored to the needs of each particular group, continues to be popular. The modules provide an opportunity for a wide range of people to explore, discuss and analyze ethical issues with the intention of using learned approaches to decision-making in their particular professions. The Network has now delivered or facilitated in excess of 275 modules, presentations and discussion forums in its short history. Audiences vary from Regional Health Authority boards and administrative staff to continuing care centres, home care managers, health professional association members and the general public.

Four additional modules have recently been added to the repertoire. The list of modules presently offered includes:

1. Introduction to Health Care Ethics

2. Approaches to Ethical Decision-making

3. Establishing and Strengthening Ethics Committees

4. Ethics of Personal Directives

5. End of Life Decision-making

6. Ethics of Resource Allocation

7. Ethics and Informed Consent

8. Capacity for Adults and Children

9. Introduction to Research Ethics

10. Health Ethics in a Cross-Cultural Setting

11. Ethics and the Protection of Persons in Care

12. Ethics and Physical Disability

13. Ethics in Community Care

14. Ethical Issues in Mental Health

15. Organizational Ethics

 

  • PHEN Annual General Meeting and Conference, May 20-21, 1999

The Network's primary and most popular networking and educational initiative continues to be its Annual Spring Conference. This year's theme, When Values Collide Between Health Care Providers and Recipients attracted a total of 250 participants to its one-day session in Red Deer. Four distinguished Canadian speakers in the field, Steven Lewis, Paddy Rodney, Alister Browne and Ted Keyserlingk, along with several local bioethicists, provided thoughtful analysis regarding value conflicts over treatment options, the cost of complementary therapies , the issuing of do-not-resuscitate orders, respecting individual autonomy in the community setting, provision of medication, and the use of artificial nutrition and hydration. Feedback received from evaluations was very positive, and demonstrated the demand and need for more such opportunities for discussion of divisive ethics issues.

  • Canadian Bioethics Society Annual Conference, October 28-30, 1999

The Network supported the work of, and played an active role in conjunction with the John Dossetor Health Ethics Centre of the University of Alberta as well as St. Joseph's College Ethics Centre, in the administration and planning of the national meeting of the Canadian Bioethics Society. Hosting of the conference rotates between various regions of the country, with the 1999 session held in Edmonton. The conference was preceded by a one day workshop featuring Board members of the International Association of Bioethics. The theme of the conference was Expanding the Boundaries of Health Ethics. The conference boasted over registered 300 delegates and equal number of attendees at a special free public evening lecture.

Canadian Bioethics Society Post-Conference:

Ethics of Allocating Resources, October 31, 1999

In conjunction with the Capital Health Authority, PHEN co-hosted a post-conference one-day workshop immediately after the national meeting, with a provincial/local focus. The theme of the workshop was the allocation of scarce health resources. Over 150 participants were in attendance and were provided an opportunity to reflect on the comments of four plenary speakers before engaging in discussion regarding a particular case study from actual experience. Again, feedback received was positive and encouraging.

  • PHEN User Fund

As part of its mandate to build health ethics resources in the province, to make health ethics resources more accessible to rural parts of the province, to provide opportunities for linkage to bioethics personnel in various parts of the country and continent, and to ensure the continued expansion of a network of knowledgeable and informed individuals in the field, PHEN continued to support the training of bioethics personnel through its User Fund. In the 1999-00 period, PHEN supported the further training of eight individuals at introductory and advanced levels of Health Ethics. These individuals have been required to make a contribution to their local workplaces, committees or associations upon the completion of their training by sharing their experiences and knowledge gained.

  • The Fabric of Goodness: Weaving Ethical Practices into Decision-Making at the End of Life, March 23-24, 2000

In conjunction with the Palliative Care Association of Alberta and Grant MacEwan Community College, the Network sponsored a conference in March 2000 to address the difficult issues arising from care for the dying. Speakers included various local clinicians, care providers and ethicists addressing topics including the ethics of sedation at the end of life, the ethics of complementary therapies, ethical issues arising from relentless suffering, moral dimensions of dying at home, withdrawal of care from terminally ill children and requests for hastened death at the end of life. The conference attendance was at capacity, with 190 registrants from across the province.

  • Distance Education Course: Introduction to Health Ethics

In response to repeated requests from its membership for programs that will meet the health ethics educational needs of those in rural areas with limited accessibility to the resources available in Calgary and Edmonton, the Network has begun work to initiate the coordination of a distance education course in health ethics for health care professionals and members of ethics committees throughout Alberta. The course will be delivered through video and internet, and will engage top bioethicists from across Canada in preparing learning modules for the course. At present, efforts have been launched to raise start-up funds for the project from various private, including corporate, sources. If successful, the Network hopes to launch the project in 2001. This will be the first distance education course of its depth and scope in the country.

Connection

  • Membership

    Membership in PHEN, a registered society under the Societies Act, has been a cornerstone of connection between those interested and involved in health ethics in the province. Individual and institutional membership in the Network in the 1999 calendar year grew to over 600, its highest level since inception, indicating a growing awareness of and/or interest in, Network activities.
  • Resource Directory

The Health Ethics Resource Directory for Alberta, first compiled in 1995 as part of the feasibility study into the establishment of the Network, was updated and distributed to members in 1998 with a more exhaustive directory of individuals, committees and institutions in the province that are available to assist care providers and Albertans in accessing information. In 1999, the directory has been kept updated on the Network's website in lieu of reprinting hard copies of the document. Feedback received indicates that the directory has been a helpful tool for connecting individuals. Its continual updating will remain an important function of the Network office.

In order to maintain greater contact with the membership and provide an alternate vehicle for discussion of ideas, PHEN continued publishing in 1999 a monthly two-page update for distribution to members. The dual purpose of the periodical is to stimulate dialogue by showcasing the writing/thoughts of a PHEN member, as well as to keep members abreast of Network and provincial ethics activities. The format has proved popular and will continue to be supported by the Network offices. Topics addressed in 1999 articles included the Winnipeg case of Helene and Andrew Sawatzky, the ethics of providing baby formula in children's hospitals, ethnocultural differences in use of personal directives, the need for ethics review of research, and ethical issues regarding promoting the determinants of health.

  • Health Ethics Today: Newsletter

A joint publication with the John Dossetor Health Ethics Centre (JDHEC), Health Ethics Today provides incisive articles in health ethics and is distributed to the members of JDHEC and PHEN, as well as to several thousand care providers in Alberta. Past themes included compensation for individuals infected with Hepatitis C and difficulties resolving tensions around substance abuse, or suspected abuse, by pregnant women. The two bodies have agreed to maintain the newsletter as their joint flagship publication. Topics for 1999 centered on the notion of 'normalcy' in medicine, and the ethical implications of the concept of 'futile' or 'non-beneficial' care.

  • Web Site

PHEN's web site, located at http://www.phen.ab.ca, was continually updated and revised in 1999. An exhaustive page, geared to both the general public and RHA educators, on ethical issues in Personal Directives was substantially improved and updated; an internet version of the Alberta Health Ethics Resource Directory has been expanded and made easier to access; a section on various consultation sessions held by PHEN was included; a listing of clinical ethics committees and chairpersons in the province has been kept up-to-date; the complete list of In Touch and Health Ethics Today periodicals published to date is now available on-line; and suggestions and links to other bioethics sites and resources has been improved.

  • Ethics Committees

PHEN has traditionally provided strong support for both fledgling and established ethics committees throughout the province. This support has continued with several requests from RHAs for workshops regarding establishing or strengthening the efficiency and effectiveness of these committees. In their advisory role to clinicians and other care providers, these committees provide a neutral forum for thinking about and exploring issues that arise in the delivery of care which clinicians which may not normally have the opportunity to systematically explore during the course of their practice. The committees act only in a supportive capacity, and do not, as general rule, make decisions or pass judgement on the actions of care providers. PHEN staff also continue to serve on various health ethics committees within their geographical areas, providing additional, on-going support and ethics consultation services where possible.

Consultation

  • Ethics Consultation Link

PHEN operates 1-800 lines from its Northern and Southern Alberta offices that have responded to hundreds of inquiries and requests for information to date. While the Network is not designed to provide direct consultation services regarding ethical situations, it continues to provide referrals to the most appropriate bodies (e.g. professional colleges/associations, ethics committees) and individuals, as well as providing written background information for those who seek, or could be assisted by, additional material.

  • Ethics Consultation Committees Support & Development

One of the aims of the Network is to provide a stronger linkage between the health ethics consultation committees operating in various institutions and regions of the province. Following up on a meeting of representatives from all 19 Alberta Regions and Boards held in Edmonton in March 1999, the Network has maintained close contact with the various committees in operation, and is planning a second such meeting to be held in conjunction with its Spring 2000 conference in Red Deer. Topics to be discussed include accreditation requirements regarding ethics committees, the role of institutional and regional ethics committees in addressing clinical and administrative ethics issues, strategies to increase interaction and networking between committees, and information exchange on the status and nature of clinical ethics committees in the province.

  • Values-based Frameworks for Public Consultation on Priorities in Health & Health Care

Building on the recent emphasis on, acknowledgement of the need for, and challenges involved in, soliciting informed, reasoned and thoughtful public input on the values and directions that underlie health systems, PHEN exploration into the possibility of and need for developing expertise in explicit values-based decision-making models for public consultation has met with much support. To date, $42,000 has been raised for Phase I of the project. Supporters include the Calgary, Edmonton, Red Deer and Medicine Hat Community Foundations and the Clifford E. Lee Foundation. The first phase of the project, scheduled to be launched in April 2000, will involve preliminary research, literature reviews and groundwork to explore various options for further phases of the project.

Coordination

  • Ethics Review for Community Research

In the 1999 year, the Network provided professional, ethicist and administrative support to the Community Health Research Ethics Review Committee (CHRERC). The CHRERC was established by the Alberta Heritage Foundation for Medical Research (AHFMR), with support from PHEN, to conduct ethics review of research projects which do not fall under the jurisdiction of any existing research ethics boards in the province. Its primary aim has been to support research taking place in and with communities, particularly outside of urban areas, and to educate researchers regarding the protection of human research subjects against harm.

The Network has since reached an agreement with the AHFMR to continue to play a monitoring role for the CHRERC through the appointment of a PHEN representative to the Committee, as well to provide it with information and support on an as-needed basis regarding ethics issues and events.

  • Discussion Session on Health Information Protection Legislation

In September 1999, the Network responded to a request to provide feedback on the implications for research ethics committees of draft health information legislation. As the legislation requires ethics review of certain proposals to use health information, the inclusion of such a mandate for ethics committees has substantial implications for the members of the committees and their supporting organizations. The meeting complemented previous contributions by PHEN representatives in supporting the work of the alberta we//net Senior Reference Committee.

Dialogue

  • Alberta Long Term Care Review, Final Report

Continuing in the tradition of sessions held in previous years to discuss the ethical implications of the Personal Directives Act and other health policy documents, the Network conducted sessions in Edmonton and Calgary in December 1999 to discuss ethical issues arising in the provision of long term care, specifically in the context of the Final Report of the Alberta Long Term Care Review. Recommendation 46 of the Report - Take Steps to Explore Ethical Issues - was seen to be an important step forward in addressing the many ethical issues that arise, and are often not addressed, in continuing care. The discussion session was held in conjunction several RHAs and key organizations in the field of continuing care in Alberta, including the Alberta Long Term Care Association, Bethany Care Society, Beverly Centre, Carewest, Caritas, Capital Care, Capital Health Ethics Coordinating Council, Good Samaritan Society, St. Mary's Health Care Centre, and the Calgary, Capital, Chinook, Crossroads, David Thompson, Headwaters and Palliser Health Regions. A summary report was compiled from the discussions arising at the sessions, and submitted to Alberta Health and Wellness for appropriate consideration.

  • Standards for Comprehensive Health Services

    In response to new draft standards for accrediting health organizations due to come into effect in 2001, the Network facilitated five sessions throughout the province in January and February 2000 to familiarize RHA staff with the new accreditation requirements for addressing ethical issues arising within health institutions, and to solicit feedback from RHA staff and ethics committee members regarding the draft standards. Sessions were held in Lethbridge, Calgary, Edmonton, Grande Prairie and Ft. McMurray, with a total of approximately 100 participants. A summary document from these sessions, providing feedback and suggestions regarding the new standards in relation to ethical issues, was submitted to the Canadian Council on Health Services Accreditation (CCHSA) for its review. The sessions were held in conjunction with the CCHSA.

IV. Challenges & Opportunities

While the high demand for its services is both promising and suggestive of a collective thirst for greater understanding of ethics issues, such interest has created several challenges and opportunities, as identified in previous submissions. The most significant of these are outlined below.

  • Continuing to build PHEN's identity and profile in the Province

As its services and structure become more widely known and accessed, PHEN can increasingly solidify its presence in Alberta's health scene as a valuable resource serving all Albertans. This will require time, credibility, and focused public relations and communications efforts. While an increasing number of health care providers are aware of PHEN's activities and mandate, much work remains to be done in this area. The Network must balance a desire to create greater awareness with a realistic sense of its abilities, given the resources available, to respond to the demands that such awareness generates.

  • Ensuring the development and growth of PHEN's mission and mandate

Given the increasing focus on health issues in society, PHEN needs to pursue a strategy of growth and development to meet these emerging needs. This will be increasingly accomplished by partnering with and soliciting support from organizations that share or support its vision and mandate. The recent support of several Alberta community foundations/agencies such as the Calgary Community Foundation and Clifford E. Lee Foundation speaks to the potential for creating more such partnerships in the future.

  • Meeting increasing demand for PHEN's services

Increasing demands for PHEN's services place strain on its staff and resources. PHEN needs to continue to seek ways to meet demands through innovative approaches and allocate limited resources to those areas most closely aligned with its mission.

  • Expanding and solidifying the Network

While some progress has been made in the past through joint initiatives and conferences, the Network needs to continue to foster its linkages with professional bodies (including particularly the College of Physicians and Surgeons of Alberta, the Alberta Association of Registered Nurses, and similar groups), government agencies, RHAs, and community groups that share and support its vision.

  • Providing an Institutional Role Model for Collaboration in Health Ethics

The position, structure and function of the Network, unique in Canada and North America, has been cited as a possible model for similar bodies in other provinces and jurisdictions. The Provincial Health Ethics Network should continue to share and disseminate lessons learned from its challenges and successes, and support the expansion of both formal and informal health ethics networks from which health care providers, administrators and all Albertans can ultimately benefit.

  • Providing Resources in the Area of Public Consultation

Outcomes from the recent Health Summit have underscored the need for accountability and responsiveness to those whom the health system is meant to serve. Designing fair, effective and ethical means of soliciting public input is a significant challenge for any health system. The unique position and nature of PHEN may provide opportunities to play a greater role in the on-going process of public consultation.

 

V. Goals & Strategies

As indicated in previous submissions, during the PHEN Board retreat held in September 1998, the Board of Directors of PHEN reaffirmed the vision and goals previously articulated for the organization, which were identified in its 1998-2001 Three-Year Business Plan. With modifications to ensure the proper and efficient use of PHEN's resources, these include:

Goals

Strategies

To further develop a financial base for expanding PHEN's mission.

  • Establish a comprehensive long term Development Plan for the organization
  • Allocate resources towards enlisting support from key stakeholders and the private sector to ensure ongoing support for PHEN's mission and objectives. This includes building on PHEN's status as a registered charity to establish greater credibility and solicit support from private partners
  • Continue to study opportunities where PHEN may provide services that offer a financial return to the organization and further its mission

To align available resources with key priorities.

  • Ensure that the needs of health care providers, administrators and policy makers are met as effectively and efficiently as possible, and to develop long-range plans for more extensive provision of services and resources to members of the Alberta public as enhanced resources allow

  • Explore joint initiatives with Alberta Universities and non-affiliated institutions to support the work of ethics education, consultation and review in the province
  • Look at the possibility of cost recovery for some services that will provide resources for PHEN to employ ethics consultants on a contract basis, and enable it to deliver more modules on a monthly basis

To network with those who share in PHEN's vision and mandate.

  • Provide support and linkages for Network members that will enable them to become more fully involved in PHEN's development
  • Sponsor meetings with representatives of RHAs to discuss ethics issues and areas for collaborative work
  • Continue to work closely with Alberta Health and other government departments (e.g. Family and Social Services) in developing joint projects such as the "Train the Trainers" and "Personal Directives Retrospective" workshops
  • Continue to strengthen links with ethics committees across the province
  • Continue to improve PHEN's profile and links to the general public through public forums, publications, the Internet, and media relations
  • Build and share knowledge and expertise with RHAs, Government and private bodies in the area of values-based public consultation on priorities in health and health care
  • Partner with public and private foundations on projects of mutual concern

 

VI. Financial Plan & Budget

The Network is pleased with its progress in working towards expanding its funding and support base by working in conjunction with community and private partners. The continued support of PHEN by the Regional Health Authorities and Boards ($60,000 granted) and the monies raised through community foundations ($42,000 received) for its Values Framework Project (outlined above) underscore the relevance of PHEN's activities to its constituents and the willingness of like-minded organizations to partner in the pursuit of common goals.

PHEN's proposed budget for the 2000-01 fiscal year is $403,000. Of this, PHEN requests support from Alberta Health in the amount of $290,000. Additional funds are expected to be derived from continued RHA support, private funding and fee-for-service income.